Providing Comprehensive IT Services
Hosting
Whether you require a dedicated on site server, cloud hosted server or shared space we can provide you with the right options. We have UK based data centres to ensure that you are protected from a GDPR and security perspective as well as ensuring that any downtime is minimised with quick engineering on site presence.
Connectivity
We provide all the connectivity your business will need from mobile 4G / 5G solutions through to 10GB high-availability leased lines, we will have the right solution that fits your needs and budget.
Digital Phones (VoIP)
Cloud or local VoIP solutions are all provided through our in house team, unlike many providers, we allow our customers to upgrade their systems as they grow without holding them to contracts when the original solution is no longer fit for purpose. Many connectivity contracts are now three years or more which can be prohibitive to start-up or small businesses so don’t let telephony hold you back.
Consultation
We have experience in helping new start-up businesses find their feet through to medium size businesses looking to ensure their systems are scalable and ready for the next step into large or enterprise business and we understand the importance of getting it right. From security, to disaster recovery, to ensuring you meet your legal data obligations, we are here to support you every step of the way. We have helped businesses identify specific issues and resolve them as well as helping businesses identify issues before they happen, we pride ourselves on thoroughness and precision as well as taking the time to explain everything is as much detail as you require. In the unlikely event we can’t provide the solution you need, we have a vast network of partners who we will introduce you too ensuring you meet your goals.
Technical Support
IT is a living, breathing, evolving global network, whether we want to be connected to anything or indeed everything, to a certain extent we now are. We often believe that things only go wrong in IT when things are changed or upgraded! Although to some extent that can be true, the fact that there is now so much interaction between each and every system and software solution we now use globally, one minor change to a server on the other side of the world can stop your business functioning. Having access to a qualified team of professionals, there when you need them is absolutely essential and that is exactly what we provide for you here at South IT East IT.
Proactive Monitoring
Very often minor issues in your hardware or network can at first be missed or simply ignored but overtime these minor issues can cause major disruption. We utilise some of the industry leading monitoring tools to scan for hardware deterioration, security vulnerabilities, firmware patches etc. alerting our support team so we can take action to prevent downtime.
Engineering and Installation
We provide engineering solutions through a network of UK wide engineers. We can provide repairs to existing infrastructure, upgrades or complete fit outs. All our support contract customers benefit from heavily discounted engineering with fast response times so you need not worry about costs escalating if hardware fails or an engineer is required to come to site.